Support

 

FOR QUESTIONS REGARDING YOUR ORDER EMAIL - INFO@PONYCLUB.CO

 For the fastest resolution please include your

  • Order number
  • Full name and
  • A detailed description or photograph of the issue 

Our Refunds & Returns policy lasts 30 days from order date, except for orders containing a presale item and international orders where the policy lasts 30 days from delivery date. We must be alerted to any issues with your order within the policy 30 day period.