Support
FOR QUESTIONS REGARDING YOUR ORDER EMAIL - INFO@PONYCLUB.CO
For the fastest resolution please include your
- Order number
- Full name and
- A detailed description or photograph of the issue
Our Refunds & Returns policy lasts 30 days from order date, except for orders containing a presale item and international orders where the policy lasts 30 days from delivery date. We must be alerted to any issues with your order within the policy 30 day period.